Important Phone Numbers

• Main Number: 252-206-4000
• Child Abuse: 252-206-4000
• Child Support: 1-800-992-9457
• Child Support Tip Line: 252-281-6964
• Customer Access Center: 252-206-4000, follow prompts
• Elder Abuse: 252-206-4000
• Fraud Hotline: 252-399-1168
• Low Income Energy Assistance Info: 252-206-4100
• Medicaid Transportation: 252-206-4105
• Child Protective Services FAX: 252-265-5357

NOTICE:  Do NOT send child or adult abuse/neglect referrals through email, social media or this website.  Please call 252-206-4000 during normal business hours or dial 911 after hours. 

Agency Email Addresses

Customer Access Center: ccenter@wilsoncountync.gov
Child Support Services: wilsonccs@wilsoncountync.gov
Note:  Please use for child support messages only

Change Requests

To request a change on your existing case, please use the forms below. If you have questions regarding making changes or other questions related to your case, please contact our Customer Access Center at 252-206-4000 and listen for the prompt:

Food & Nutrition = PRESS 3
Adult Medicaid & All SSI Recipients = PRESS 4
Family & Children’s Medicaid = PRESS 5

Or contact us by e-mail at ccenter@wilsoncountync.gov.

Food and Nutrition Services Change Request Form (English)

Food and Nutrition Service Change Request Form (Spanish)

Change request (all other services )

Medicaid Recipients 

Medicaid recipients who do not have an enhanced ePASS account may email recertification documents to ccenter@wilsoncountync.gov. 

Social Services Staff

Rob Wheeler: 252-265-8434 rwheeler@wilsoncountync.gov
Deputy Director

Sandy Burell: 252-206-4101, sburell@wilsoncountync.gov
Assistant to the Director

Kathy Alston: 252-206-4169, kalston@wilsoncountync.gov
Income Maintenance Administrator, Medicaid Transportation

Jamie Blevins: 252-206-4130, jblevins@wilsoncountync.gov 
Child Welfare, Child Protective Services, Foster Care/Adoptions

Don Hicks:252-293-4340, dhicks@wilsoncountync.gov
Clinical Services, In-Home Clinical Team, Prevention

Nichole Atkinson: 252-206-4137, natkinson@wilsoncountync.gov
Adult and Family Services, Employment Pathways, Child Care Subsidy 

Dana Holloman: 252-294-3478, dholloman@wilsoncountync.gov
Child Support Program Manager 

Pamela Bell: 252-206-4161, pbell@wilsoncountync.gov
Business Officer, Fiscal Office, Special Investigations Unit 

Porshia Pulley: 252-293-4337, ppulley@wilsoncountync.gov
Crisis Intervention and Customer Care Program Manager

Alisa Milliken:252-265-8338, amilliken@wilsoncountync.gov
Grants/Equity/Wellness Coordinator

Lori Walston: 252-206-4164, lwalston@wilsoncountync.gov
Communications/Public Information

Jessica Murphy: 252-206-4030, jmurphy@wilsoncountync.gov
Human Resources Manager

Kim Boykin: 252-206-2011, kboykin@wilsoncountync.gov
Information Technology Manger

Vacant:
Continuous Quality Improvement (CQI) Specialist, Quality Assurance Coordinator